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Reviews
The rep that I spoke with who helped was very pleasant and able to walk me through the process of fixing the issue. They are also sending me a PDF on how to fix it on my own for next time which is very helpful. I also believe the time between my voicemail and call back was appropriate – e.g. I don’t think that I had to wait too long for a call back from someone at Pak-EDGE.
LL, Clinical Pharmacist – Pak-EDGE®
Thank you for checking with us. Yes, all is well, and we are very pleased with the service we received! MPI Customer Assurance Staff was very knowledgeable, articulate, complete, precise, and polite. Thank you, team! We also appreciate that our request for help was addressed so quickly. Yes, our Pak-EDGE is functioning great, even without considering its age. It serves our needs well.
LB, Pharmacy Technician – Pak-EDGE™
I just wanted to say that MPI Customer Assurance Staff was great. They were so helpful and patient. I have been working on this package machine since we got it back in 2008 or so. But we are in our 2nd machine. So I pretty much know alot about it already. But when I have issues I make the call to you all. And I have been very pleased with you all. Keep up the good work.
SS, Pharmacy Technician – Auto-Print®
Oral Solid Packaging SolutionsMPI offers a full range of custom medication packaging systems for unit dose oral solids.Learn More
Oral Liquid Packaging SolutionsMPI offers a full range of custom medication packaging systems for unit dose oral solids.Learn More
Overwrapping SolutionsMPI offers a full range of custom medication packaging systems for unit dose oral solids.Learn More
Labeling SolutionsAt MPI, we offer a range of pharmaceutical accessory labeling systems that provide automated pharmacy label printing.Learn More
Barcode Labeling SoftwareA Pak-EDGE® UD Barcode Labeling Software Version 2.0 license is included with the purchase of a new MPI medication packaging system.Learn More
MPI Company News
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From Manual Bottlenecks to Streamlined Operations: How One Hospital Transformed Medication PackagingIn today’s fast-paced healthcare environment, operational efficiency isn’t just a nice-to-have. It’s essential for delivering quality patient care. For one community hospital in the Northeastern United States, the journey toward better hospital automation began with a simple realization: their medication packaging process was holding them back, and MPI was their solution.
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Maximizing Operational Efficiency in Healthcare: How Pharmacy Capital Decisions Impact ROI, Care, and Staffing StabilitySmart capital decisions in healthcare—particularly in medication packaging and pharmacy operations—directly improve return on investment, patient safety, and staff retention by reducing manual work, minimizing errors, and freeing clinical teams to focus on patient care rather than repetitive administrative tasks.
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Drug Master File Benefits: Accelerating FDA Approval for Packaging ComponentsThe financial impact extends from manufacturers importing raw materials to hospitals purchasing finished medications. For healthcare facilities, pharmacies, and pharmaceutical manufacturers, these tariffs translate to higher procurement costs, supply chain disruptions, and difficult decisions about sourcing strategies.
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MPI’s Drug Master File provides speed-to-market regulatory and technical support related to our packaging components for medical and pharmaceutical market clients