MPI provides a variety of tools supporting your needs. We have expert Technical and Customer Support associates available as well as Online Help.

MPI has a password protected Technical Support section for you to use. You'll find the answers to many of your technical support questions in the materials available here. We encourage you to use the resources in this section for information and guidance. If you need more assistance, choose one of the options below to contact us directly

Customer Support
Medical Packaging Inc. is committed to providing exceptional Customer Support through: Customer Service Representatives available from 8am-5pm e.s.t. Inside Sales Representatives Regionally based Sales Representatives Extensive product literature and support materials Product samples GPO Contracts US Customers can call or fax us toll-free (800) 257-5282 or by visiting our online customer support form.

For the added convenience of MPI’s existing customers, an online order request form for MPI’s disposable materials is now available. Please contact MPI’s Customer Support at (800) 257-5282, ext. #1 to establish your initial login and password. Completed order requests will be verified and processed within twenty-four (24) hours of receipt by an MPI customer service representative.

Technical Support
Medical Packaging Inc. is committed to providing exceptional Technical Support through the use of the online Technical Support section. The Technical Support section contains items such as the following:

Comprehensive reference manuals
Policy and procedure guidelines
Frequently Asked Questions
Troubleshooting

Telephone technical assistance is available between the hours of 8:00am and 5:00pm E.S.T. at 800-257-5282 or by visiting our online technical support form.

MPI can provide 24-hour, 7-day support for hardware and software customers on contract.